Customer Service Team Leader
£24000
A fantastic opportunity has arisen for a Customer Service Team Leader to join my clients busy office in Kings Hill.
The role of Customer Service Team Leader will be responsible for leading and motivating a team of 12 customer service advisors.
Other responsibilities include:
- Ensuring team targets are met
- Identifying training needs
- Conducting 1-2-1’s and coaching
- Providing encouragement and support to team
- Leading from the front with excellent customer service
- Ensuring best practice is met
We are looking for candidates who have a strong customer service background with a knowledge of motivating and leading a team of customer service advisors
Other key skills needed include:
- Ability to communicate clear and concise instructions
- Ability to deliver quality training programmes
- Experience of meeting team targets
- Good working knowledge of Excel and Word
- Trustworthy
In return, you will be offered a very good basic salary with the opportunity to work for a very forward thinking, people focused company with fantastic modern offices with free car parking.
Interested?
Apply online today.
To apply for this job email your details to ben@rarksolutions.com