IT Support Analyst


A leading business in Maidstone require an experienced IT Support professional with some commercial 1st line experience to join a small but growing team.  The successful IT Support Analyst will enjoy a friendly and collaborative environment with regular social events and the opportunity to progress up the ladder.  The IT Support Analyst will possess the following experience:

  • Strong customer service skills
  • Strong problem-solving skills
  • Windows 10 experience
  • Office 365
  • A full driving licence

The successful IT Support Analyst will have spent roughly 2 years in an IT environment and will be tasked with the following responsibilities:

  • Responding to and logging helpdesk enquiries in a timely manner, categorizing and prioritising them in line with team procedures.
  • Providing 1st line Technical support for office-based staff and our site-based users via phone, remote session and desk side.
  • Assisting with the provision of mobile phones and associated accessories
  • Completion of PC, laptop and tablet setup and maintenance
  • Setting up and maintaining site printers and 4G routers

This role is a 9am to 6pm working day with 1 hour for lunch and immediate interviews are available.  To join this thriving local business, develop and progress in your IT career, apply now!

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