Trainee Customer Service Advisor

£16,500

I have an exciting new role for a trainee customer service advisor to join one of Europe’s leading mutual insurance groups in the Kings Hill area

The Claims Assessor will be responsible for the following:

  • Completing inbound and outbound Customer Service requests, claims and calls
  • Receiving and uploading claims forms and keeping Customers informed of progress
  • Completing and assisting with Administration tasks to support claim handlers
  • Ensuring system records are kept up to date and Customer activity is recorded accurately
  • Adhering to legal requirements, industry regulations and quality standards as set

The ideal Candidate will have:

  • Call handling skills
  • Great organisation
  • High attention to detail 
  • Excellent verbal and written communication skills

The working hours for this role are Monday-Friday 9-5 (36.25 hrs a week) and includes great company benefits. 

If you have the skills to be a Claims Assistant and are looking for a new challenge give me a call today!

 

To apply for this job email your details to ben@rarksolutions.com

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